images

Privacy Policy - SewaTravel.com

Effective Date: July 10, 2025

At SewaTravel.com, operated under Mount Royal Holidays Pvt. Ltd., we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and safeguard your data when you visit our website or use our travel services.

By accessing or using our website, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

a) Personal Information

Full Name

Email Address

Phone Number

Passport/ID Details

Billing Address

Date of Birth

Travel Preferences

Payment Information (securely processed via third-party gateways)

b) Non-Personal Information

IP address

Browser type and device info

Geographic location (based on IP)

Pages visited and time spent

Cookies and tracking data (see Section 6)

2. How We Use Your Information

We collect your information to:

Process and confirm bookings (flights, hotels, packages, etc.)

Provide customer support and communication

Improve user experience and website functionality

Send booking confirmations, reminders, and promotional offers (with consent)

Comply with legal and regulatory requirements

Prevent fraud and maintain platform security

3. Sharing of Information

We do not sell or rent your personal information to third parties. However, we may share your data with:

Airlines, hotels, visa service providers, and other travel partners for booking fulfillment

Payment processors for secure transactions

Government authorities, if required by law

IT and analytics providers assisting in operating our platform

All partners are bound by confidentiality and data protection agreements.

4. Data Security

We use industry-standard encryption (SSL) and secure server infrastructure to protect your personal data. Access to your information is strictly limited to authorized personnel only.

While we take all reasonable precautions, no method of transmission over the internet is 100% secure. We recommend users also follow best practices to safeguard their own data (e.g., secure passwords, logging out from shared devices).

5. Your Rights

You have the right to:

Access the personal data we hold about you

Request corrections or updates to your information

Request deletion of your personal data (subject to legal or contractual obligations)

Opt-out of marketing communications at any time

To exercise any of these rights, contact us at info@sewatravel.com.

6. Cookies and Tracking

Our website uses cookies to enhance your browsing experience, analyze site traffic, and provide personalized content.

You can manage or disable cookies through your browser settings, but some features of the site may not function properly without them.

7. Third-Party Links

Our website may contain links to third-party sites (e.g., airline portals, hotel chains). We are not responsible for the privacy practices or content of those websites. We recommend reviewing their privacy policies before submitting any information.

8. Children’s Privacy

Our services are not intended for individuals under the age of 16. We do not knowingly collect data from minors. If we learn that we have inadvertently collected such data, we will delete it promptly.

9. Changes to This Policy

We reserve the right to update or modify this Privacy Policy at any time. Changes will be posted on this page with an updated “Effective Date.” We encourage you to review the policy periodically.

10. Contact Us

If you have questions, concerns, or requests related to your personal data, please contact us at:

Mount Royal Holidays Pvt. Ltd.
7th Floor, B.K Complex, New-Baneshwor, Kathmandu, Nepal
(Opposite South Gate of BICC Bhawan)
📞 Phone: 977-01-5913862
📧 Email: info@sewatravel.com
🌐 Website: www.sewatravel.com